Case Studies

From concept to launch, here's how we help ideas become impact.

Startup Challenge

Better Bot

How can we make leasing offices accessible 24/7 and modernize renter engagement?

Small Business Challenge

Brighter Image

How can we upgrade legacy software into a modern, scalable web app?

Nonprofit Challenge

Witness to War

How can we modernize our archive of 10,000+ veteran interviews?

Startup Case Study: BetterBot

What if leasing offices could work around the clock—without burning out their teams?

That question sparked an idea inside BuilderMind. What began as a product concept with our team quickly evolved into something bigger. We built the first version of BetterBot—a powerful AI chatbot for renter engagement—and soon realized it had legs of its own.

From Idea to Industry Leader

BuilderMind not only developed the initial tech; we co-founded and launched BetterBot as a standalone company. BetterBot’s reliability and effectiveness have earned it the trust of top multifamily brands, including 12 of the top 20 NMHC Management companies.

Solution

  • 24/7 AI leasing assistant used by top multifamily brands
  • Increased lead conversion and renter satisfaction
  • Seamless integration with major property management systems
  • Multilingual support recognizing the diverse backgrounds of potential renters

Impact:

Converting 66.5% of conversations into appointments

Capturing 100% of leads with 24/7 availability

With 62% of prospect interactions happen after hours, no opportunity is missed

Properties fill vacancies 14 days faster than average

Small Business Case Study:
Brighter Image

The Challenge

Brighter Image, a long-standing BuilderMind client in the facilities maintenance industry, needed to upgrade their legacy software into a modern, scalable web app. The existing system was limiting performance, mobility, and usability for the hundreds of technicians and employees who relied on it daily.

Our Solution

BuilderMind led a full system transformation, rebuilding the platform from the ground up as a responsive, cloud-based web application. Our work included:

  • Full-stack modernization for performance and reliability
  • Web app conversion for easy access across devices and job sites
  • Streamlined dashboards and workflows to boost efficiency
  • Scalable architecture built to support future AI integration

Impact:

Trusted by internal teams, beloved by project managers

2–3x faster performance with improved stability and usability

50%+ reduction in reliance on legacy tools and manual workflows

Future-ready platform positioned for ongoing digital growth and innovation

Non-profit Case Study:
Witness to War Foundation

The Challenge

As longtime partners, Witness to War turned to BuilderMind with a powerful ask: help modernize their archive of 10,000+ veteran interviews. The goal? Make this rich historical content easier to access, search, and share—while preserving its emotional impact for future generations.

Proposed Solution

  • AI-powered chatbot to guide users through the archive via natural conversation
  • Automated transcription and intelligent tagging to surface insights from video content
  • Complete front- and backend website redesign for modern performance and UX
  • Advanced search tools for discovering interviews by theme, conflict, emotion, and more

Expected Impact:

2–3x more engagement through guided, conversational exploration

Improved discoverability with searchable transcripts and smart categorization

50% faster user experience optimized for researchers, educators, and the public

Scalable, AI-ready architecture for future growth

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